Job details

Job requirements

Education: College certificate/ Diploma
Experience: 3-5 Years
Skills:

Experience and specialization
Target audience
Minority group
Computer and technology knowledge
Social Media
Search Engine Optimization (SEO)
Google Drive
Google Docs
MS Excel
Point of sale system
Amazon Web Services (AWS)
Cuisine specialties
African cuisine
Area of work experience
Marketing and sales
Area of specialization
Retail store
Interactive/new media
Digital media
Business analysis
Marketing strategy development
Sales experience
Media advertising
Additional information
Personal suitability
Accurate
Client focus
Efficient interpersonal skills
Excellent oral communication
Organized
Reliability
Team player
Dependability
Excellent written communication
Initiative
Ability to multitask

Supervise staff.
Order, sell and authorize return of merchandise.
Prepare reports on sales volumes, merchandising and personnel matters.
Resolve issues that may arise including customer requests, complaints and supply shortages.
Organize and maintain inventory.
Supervise and co-ordinate activities of workers.
Manage cash.
Monitor sales trends, customer behavior, pricing strategies and product performance across categories;
identify slow-moving or high-potential SKUs to inform inventory decisions.
Conduct market and competitor research to uncover new product opportunities and improve current
offerings.
Track and analyze KP!s using dashboards (e.g., Excel, Power BI); prepare weekly and monthly reports on
sales, category performance, engagement, and campaign effectiveness.
Develop and optimize marketing campaigns through A/B testing, SEO strategies, and seasonal
promotions. (e.g., African Heritage Month, Back-to-School)
Collaborate with the digital marketing team to create and update content for social media, product pages,
banners, blog posts and email campaigns.
Build relationships with local influencers, artists, chefs, and community organizations to enhance brand
visibility and cultural relevance.
Align content with store values and heritage, incorporating customer testimonials, behind-the-scenes
features, and culturally significant narratives.
Manage client communication across multiple channels including phone, email, WhatsApp. Instagram,
and Facebook.
Represent the brand at local trade shows and public events to support promotional and PR efforts.
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